General Information

Q1: What is MAAS Mobiles?

Ans. MAAS Mobiles is a company specializing in trading new mobiles and accessories. We provide a wide range of products to meet your mobile and accessory needs.

Q2: Where are you located?

Ans. Our address is Near Aabshar Chowk Housing Scheme Road, Kotli Azad Kashmir.

Q3: How can I contact MAAS Mobiles?

Ans. You can contact us via phone at +92 346 3616661 or +92 308 5616661. You can also reach us on WhatsApp at +92 346 3616661.

Products and Orders

Q4: What products do you offer?

Ans. We offer a variety of new mobiles and accessories.

Q5: How can I place an order?

Ans. Orders can be placed through our website https://maasmobiles.com/. Simply browse our products, add them to your cart, and follow the checkout process.

Q6: What payment methods do you accept

Ans. We accept various payment methods, which are detailed during the checkout process on our website.

Shipping and Delivery

Q7: What is your shipping policy?

Ans.Please refer to our Shipping Policy page for detailed information about our shipping methods, costs, and delivery times.

Q8: How long does it take to deliver my order?

Ans.Delivery times vary based on your location and the shipping method chosen. Specific delivery times will be provided during the checkout process.

Returns and Refunds

Q9: What is your return policy?

Ans.Returns are accepted within 7 days of purchase. Change of mind is not considered a valid reason for returns. Please refer to our Return Policy for more details.

Q10: How do I return a product

Ans.To return a product, please contact our customer service team via phone or email. They will guide you through the return process.

Q11: When will I receive my refund?

Ans.Refunds are processed according to our Refund Policy. The time it takes for the refund to appear in your account depends on your payment method and bank processing times.